Intermediate
8 hours
Available Online and In-Person


Improve your business processes with optimised workflows


This course is available for Cloud, Data Center, and Server customers.

In this course, you'll discover advanced workflow features like conditions, validators, post functions, triggers, and commonly used status and transition properties. You'll learn workflow best practices and how to find solutions to common workflow requirements using real business scenarios. By the end of this hands-on course, you'll be able to build more effective Jira workflows by using all available workflow features. By the way, the concepts taught here apply to workflows in all Jira products

This course is designed for: Jira administrators and individuals that need to design and maintain business processes in Jira workflows.

Before attending: You should have completed Jira Admin 1 and Jira Admin 2 or equivalent. You should also be comfortable with managing users/groups/roles, creating and using screens, fields, projects, issues, workflow statuses, transitions and schemes.

After attending the course, you'll be able to

  • Use advanced workflow features
  • Build and customise Jira workflows for your team
  • Deal with complex workflow requirements
  • Configure workflows to improve efficiency and work processes
  • Understand concepts like conditions, validators, post functions & triggers
  • Implement best practices for creating and managing workflows


Course Content
  1. Course Overview
  2. Reviewing basic workflow concepts and configuration
  3. Addressing complex real-world process requirements using Jira workflows
  4. Creating conditions and validators
  5. Automating your workflows with post functions
  6. Triggering transitions
  7. Extending workflows with properties
  8. Implementing best practices using advanced workflow features.






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