Advanced
4 hours
Available Online and In-Person


Learn the skills you need to be an expert Jira administrator.


This course is available for Cloud, Data Center, and Server customers.

In this training course, you’ll get hands-on experience performing important Jira administrator tasks. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator. Topics include a solid introduction to site user management and product access as well as the following areas of Jira administration; global and project permissions, project roles, schemes, and the configuration of issue types, workflows, and screens. You configure both classic and next-gen projects The course includes a variety of business use cases to assist you in understanding site and Jira administration, and best practices are emphasised for each topic


This course is designed for: New Jira administrators who manage Jira Software, Jira Service Management, and/or Jira Work Management. 

Before Attending: We suggest you take Jira Essentials With Agile Mindset, or have experience using Jira and have a basic understanding of projects, issues, issue types, and workflow. 


After attending the course, you'll be able to:

  • Configure system settings
  • Set up/manage users and groups
  • Configure global permissions
  • Create and configure projects
  • Create issue types
  • Update workflows
  • Edit fields and screens
  • Configure project permissions and roles
  • Configure Jira


After completing this course, continue your Jira Administration education with Jira Admin 2.


Course Content (Cloud)


  1. Course Overview 
  2. Introducing Cloud Administration 
  3. Setting Up Your Site 
  4. Managing Site Users & Their Product Access 
  5. Configuring Jira 
  6. Configuring Global Permissions 
  7. Jira Projects Overview 
  8. Creating & Configuring Company-Managed Projects 
  9. Configuring Company-Managed Project Permissions
  10. Configuring Company-Managed Project Roles 
  11. Creating and Configuring Team-Managed Projects


Course Content (Data Center & Server)


  1. Course Overview 
  2. Configuring Your System 
  3. Setting Up Users & Groups 
  4. Configuring Global Permissions 
  5. Creating & Configuring Projects 
  6. Configuring Project Roles & Permissions



Book a class or enquire here

Contact Us