How to collect logs for EasySync


  1. HAR file
    Generate a HAR File from the affected page

  2. Browser Console log
    • For Chrome: Chrome options (3 vertical dots on the upper right corner), More tools > Developer Tools, Console > Cog/gear icon top right corner >  Preserve log and Enable Log XMLHttpRequests, reproduce the issue, right-click on the output window > Click on "Save as", save the file
    • For Firefox: Menu Options (3 Horizontal Lines on upper right corner),  Web Developer > Web Console,  Console tab, reproduce the issue, right click on the output window > Click on "Select all", right click on the output window > Click on "Copy message", paste the log into a text file
    • For Internet Explorer: press F12  or go to the  Tools  menu and select  “F12 Developer Tools”, go to the Console tab, reproduce the issue, right-click on the Console tab screen > select "Copy all", paste the log into a text file

Email to our 24x7 support - there is a button at the bottom of every screen in EasySync


EasySync articles

Try for free

EasySync for Jira

Try for free