Why did EasyTime merge my entries?

Answer:

EasyTime will sometimes merge automated work logs, when it has determined that they form a single continuous period of work. The logic for this can be altered via EasyTime's configuration. (More details on EasyTime Configuration Page).

A merge without prompt (Silent Merge):

A "merge without prompt" or silent merge occurs when a small amount of time passes between two automated work logs on the same issue. For example, if you make two comments on an issue over 30 minutes, with a 15-minute unit of time configured, EasyTime will automatically create a 30-minute "comment" work log.

If there is no gap between work logs and the same work log message, then EasyTime will automatically extend the work log.

If there is a gap between the two work logs with the same message and the gap is less than the "Merge without prompt" limit, then EasyTime will automatically extend the original work log so that there is no gap.

Merging work logs with different messages

If the second worklog has a different message to the first work log, then the result depends on the relative priority of the events and EasyTime's configuration.

High priority then low: if "Merge lower priority items and keep existing message" is ticked, then the original work log will be extended, and the original message will be kept. Otherwise, a new separate work log will be created for the second event.

Low priority then high: if "Merge higher priority items and replace old comment" is ticked, the original work log is replaced with a new, extended work log, which has the message of the higher priority event. If this option is unchecked, a new separate work log will be created for the second event.

(Note: the priority is controlled by the "Event Priority" setting in EasyTime's configuration.)

A merge prompt (Noisy Merge):

When viewing an issue, if the gap between work logs is longer than the "Merge without prompt" time and shorter than the "Prompt to merge limit" they will be presented with an option to either create a new work log, or to extend the old one. This is to handle the case where the user may have been away from Jira, working on the issue and coming back to review it, or they may have been off on a break, not thinking about it.

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More information

Find EasyTime on Atlassian Marketplace, install via UPM, do the minimal configuration as per our Getting Started with EasyTime guide, review our Glossary, our FAQ  and the full list of EasyTime Features. Enjoy consistent and accurate timesheets in real-time.