Answer: 

EasyTime tracks View Issue events in web UI when in the main Issue View, in Issue Navigator opened in Detail View mode, in Jira Software boards when Issue Details View is open and in Issue View opened from Jira Service Desk queues.

EasyTime tracks Comment on Issue and Resolve Issue events in the background, so this will also apply to events triggered by mobile applications, by email or via chat application like Chat for Jira Service Desk by Spartez

Got Feedback?

We are looking for feedback from both profit-focused (consulting) and cost-centre (IT, support) type of teams.  

Any feedback perspective - sales, marketing, procurement, management, user, just personal feedback on the idea itself - will be greatly appreciated.

More information

Find EasyTime on Atlassian Marketplaceinstall via UPM, do the minimal configuration as per our Getting Started with EasyTime guide, review our Glossary, our FAQ  and the full list of EasyTime Features. Enjoy consistent and accurate timesheets in real-time.

If you have any configuration questions or ideas for improvements, you can always contact us.

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