Beginner
8 hours
Available Online and In-Person
Enhance your team’s Jira Service Management workflow with Assets' management capabilities.
This course is available for Cloud, Data Center and Server customers.
Our Atlassian Certified expert instructor will teach your team core Assets functionality — including navigation, working with the object schema, searching, importing data, and reporting.
Your team will discover how they can use Assets to manage Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.
They’ll get acquainted with the Assets UI and navigation. Then work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports.
Your team will also learn to configure Assets automation and integrate with external systems to import data into Assets.
This course is designed for Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.
Before taking this course, we suggest your team is familiar with Jira Service Management and Jira Automation.
After attending the course, your team will be able to:
View and edit object types, objects, and attributes in an Assets schema
Configure Assets automation
Import data into Assets
Course Content
Course Overview
Assets Basics
Creating Object Types and Attributes
Connecting Object Types
Searching and Basic IQL
Importing Data
Assets Automation
Assets Reporting*
*This lesson is available for Data Center & Server only
Materials in this course refer to ‘Assets’ previous brand name, ‘Insight’. Not to worry! Nothing else has changed besides the name. All functionality is the same as before. So you’ll get just as much learning out of this course.
