What is it?
Every tracked event has its own distinct message.
This way all of your timesheets can accurately reflect the work that was actually done on an issue.
Messages can be configured to your liking to produce timesheets that require minimal review and manual editing and can be sent to customers as part of your billing right away.
How to configure it?
Navigate to EasyTime Configuration Screen.
Enter the messages you want EasyTime to associate with each event, and press "Save" at the bottom of the screen.
Unlike comment and resolve events, the view event is very "opportunistic". When the user views an issue, what does it mean?
Were they reading it intently, or were they discussing it with their colleagues? Despite our desire to send the automatic work logs directly to billing, we found that it is better to make the message on the view event sound deliberately robotic, unlikely to be mistaken for one typed in by a human. This way, these work logs can be easily spotted during review and changed if required.
More information
Find EasyTime on Atlassian Marketplace, install via UPM, do the minimal configuration as per our Getting Started with EasyTime guide, review our Glossary, our FAQ and the full list of EasyTime Features. Enjoy consistent and accurate timesheets in real-time.
If you have any configuration questions or ideas for improvements, you can always contact us.
Contact us